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A culture of quality

Underpinning ‘The Buildcorp Way’ for quality management is a simple mission: ‘We do the right thing today, to handover defect-free tomorrow.’

When it comes to producing quality outcomes, we make every day count. Our globally recognised quality system sets out a clear process of stakeholder collaboration, supported by tools, to help our project teams define, manage and deliver to the highest quality. It is our daily commitment to ‘do the right thing’ by following this system to make it easier to handover defect-free and provide our clients with a positive experience.


 

DEFINING QUALITY

The Buildcorp QMF is a comprehensive framework that brings together all project stakeholders to define project goals and a plan for achieving them. They will also collectively identify potential quality risks and assign proven processes to control them. The framework is continuously improved by documenting and assessing data and feedback from clients and stakeholders.

01 PROCURE SMART

Informed decisions using our trade partner review tool.

02 DESIGN MANAGEMENT

Collaborating with consultants to reduce construction risk through effective design management.

03 QA WORKSHOP

Define project goals, risks & priorities with clients & consultants.

04 PROJECT, PLANNING & REPORTING

Tailored to project quality aims & targeted outcomes.

05 PROCORE QUALITY SYSTEM

Our tool to monitor project quality objectives & manage trade partner performance by developing data from inspections, observations and defects.

06 PROACTIVE COLLABORATION

Proactive Quality Initiatives are shared amongst our teams to support the continual improvement of our quality system and create higher project quality outcomes.

07 AUDITS

Periodic HSEQ, QCI and independent inspections to proactively assess and support our teams’ consistent application of the quality system.

08 DATA INSIGHTS & LESSONS LEARNT 

Measuring and analysing trends, observations, defects, and feedback over the life of the project. Develop and share lessons learnt from design and construction to eliminate future risk.


 

DELIVERING QUALITY

Procore System

Procore is Buildcorp’s system designed to help our teams put quality into action. Procore makes it easy to practically apply process quality inspections, allowing our teams and stakeholders to capture and manage rework, observations and defects. A single quality control system for all stakeholders enables transparent and rapid collaboration, connecting the critical roles that each person plays in delivering better quality.

IMPROVING QUALITY

Data trends

To make sure no mistake is made twice, from day one, each project’s quality performance data is used to benchmark and identify trending issues. The data insights highlight measurable, repeatable elements to help our projects to progress more effectively.

QUALITY OUTCOMES

Client Satisfaction

Quality management at Buildcorp doesn’t exist in isolation. The data and insights we capture along the way is fed back into our overarching system with lessons learnt reports created to help our teams continually improve and make informed decisions on procurement, programming and rework/defect management. This process has improved client and team satisfaction and provided a wealth of shared knowledge that help our teams deliver defect-free more consistently.